The VIP Program Settings section allows merchants to enable or disable the VIP Tier feature. This must be turned ON to allow customers to earn exclusive tier-based rewards based on their lifetime spend or points.

VIP Program Status #

“Enable the VIP program to offer exclusive benefits to your customers.”

This toggle controls the activation status of the VIP loyalty feature. When activated, customers are automatically placed into tiers and start progressing based on your tier setup.

Current Status #

• Inactive (default)

Available Actions #

• Turn On – Activate the VIP program
  Customers will start getting benefits based on their VIP tier immediately after activation.

You must first create at least one tier before activating the VIP program.

Notes #

• Tiers are managed separately from this toggle.
• All customers start at the first tier once the program is active.
• Only available for paid plan users.

Important #

If you disable the VIP program after enabling it, tier-based rewards will stop functioning but customer progress will be preserved for future reactivation.